Webinar: Customer Service - Turning your satisfied customers into your loyal customers - September 13, 2024

Presented by Lillit Cholakian of NewGen Global Leaders

Let’s face it – customers are the reason for your business, and they pay your salary! Satisfied customers help your business exist. But do you want your business to thrive and not just exist? If the answer is yes, you want to turn your satisfied customers into loyal ones who will not only be back for more business but will bring others to you. 

In this webinar, we will:

• begin by defining customer service and your role in serving people;
• address the key elements of excellent customer service as it is described with S.E.R.V.I.C.E acronym;
• learn the skillset, the mindset, and the heartset required for fostering long-term and meaningful customer relationships.

Customers go to where they receive value, where they are appreciated, and where they are treated with respect. 

Join us in transforming the customer service experience you create through every interaction with your customers, which will help you organically generate more loyal customers.

*****

Date: Friday, September 13, 2024

Time: 10:00 a.m. - 11:00 a.m.

After registration, you will receive the link & instructions the week of the webinar,

****